Hina Mauka is a growing, dynamic organization looking for passionate, talented individuals with a desire to make a positive difference in the lives of those seeking recovery. We take great pride in helping our clients heal in a safe and supportive environment, using the very best evidence-based practices. As a team, we support, inspire and constantly learn from one another.


Hina Mauka offers a robust benefits package to our regular, full-time employees.
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  • Paid Time Off. Hina Mauka offers very generous Paid Time Off (PTO) benefits to employees that increases over their length of employment.
  • Holidays. Hina Mauka provides paid time off for 16 annual holidays plus Election Day. Holidays include New Years Eve, New Year’s Day, Christmas Eve, Christmas, Election Day, state holidays, and most federal holidays.
  • Health Insurance. Hina Mauka provides the option of health insurance to employees who work 20 or more hours a week through HMSA or Kaiser. Prescription drug coverage and vision is included in these plans. Additionally, dental insurance is provided through HDS.
  • ALFAC. Supplemental insurance plans are available through AFLAC.
  • Employee Assistance Program. Hina Mauka utilizes an Employee Assistance Program through Work Life Hawaii at no cost to the employee.
  • Education and Training. Support is available for work-related workshops and classes.
  • Retirement Plan. Hina Mauka has a 403(b) plan that allows for pre-tax contributions by the employee for a deferred tax savings.
  • Life Insurance. Group life insurance is offered at no cost to the employee.
  • Other benefits. Family and medical leave, worker’s compensation, TDI, bereavement leave, and supplemental pay for jury duty are also available.


The mission of Hina Mauka is to foster hope and healing for people recovering from alcohol and substance use disorders and related behavioral health challenges. We work as a team to provide the support needed to help those we serve change their lives for the better. Our administrative service are based at our Kaneohe office.

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Hina Mauka, a 501(c)(3) non-profit agency, is seeking a fulltime Billing Specialist. The duties of the position include, but are not limited to:

  • Provides administrative support, to include agency records management and clerical support for billing as directed by the CFO.
  • Is responsible for all agency billing transactions and billing reconciliation activities for record keeping and accountability purposes.
  • Maintains technical skills sufficient to handle monthly billing report preparation, including mastery of computer package adopted by the agency.
  • Prepares contract billing invoices and manages accounts receivable. Performs comprehensive review of the Accounts Receivable Aging Report and deploys necessary collection efforts to secure payments. Reports any and all collection issues to the accounting Supervisor immediately.
  • Maintains billing statistics associated with Hina Mauka’s budget for utilization in reporting and documenting.
  • Prepares and distributes, as applicable, administrative reports directly associated with billing budgetary matters as directed.
  • Serves as a backup for other accounting functions as assigned by the CFO, in the absence of other accounting personnel.
  • Performs other related duties as assigned.

Applicant must have at a high school diploma, associate’s preferred. At least one year billing experience or experience in an office service position. Experience with online medical billing, HMSA, Tricare, UHCC, HMAA, and HMA.

Visit the Hina Mauka website to download an application for employment. Submit the completed application, along with resume and cover letter, to the following:

hr@hinamauka.org (title of the position you are applying for in the subject heading)

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Hina Mauka, a 501(c)(3) non-profit agency, is seeking a fulltime Intake and Client Services Associate. The Intake and Client Services Associate is the first point of contact for persons calling or visiting Hina Mauka’s Kaneohe facility.  The duties of the position include, but are not limited to:

  • Assure the confidentiality of client identity, organizational and client related documents.
  • Maintain accurate record regarding visitor/contact log (to include phone messages), client intakes, exit interviews, and other relevant documents.
  • Assist the clinical department in the management of client belongings to restrict unauthorized items in treatment setting.
  • Answers telephones, greet visitors and announces visitors to the appropriate departments.  Assures appropriate front desk coverage.
  • Maintains screening/assessment packets for the Intake Department.
  • Assists Admissions staff with assessments by helping potential clients with completing assessment forms.
  • Schedules client exit interviews with Administrative Management.
  • Processes incoming/outgoing mail, maintains postal meter machine and keeps monthly postage log.
  • Assists administrative and admissions staff with data entry, billing, copying and distribution of memos and correspondence.
  • Manage waiting area activity level; assist clients who are reporting for treatment as needed.
  • Maintain electronic files
  • Check client insurance status
  • Assist with maintaining waitlist
  • Assist Clinical Admin with client chart closures and transfers
  • Maintain lunch list, accept payments & dispense lunch tickets
  • Performs other related duties as assigned.

The candidate must have high school diploma or equivalent, ability to type 40+ wpm, previous experience with multi-line telephone system, excellent customer service skills, and be a good team player. Visit the Hina Mauka website to download an application for employment. Submit the completed application, along with resume and cover letter, to the following:

hr@hinamauka.org (title of the position you are applying for in the subject heading) Hina Mauka Attn: Human Resources 45-845 Po’okela Street Kaneohe, Hawaii 96744 Fax (808) 236-0495 www.hinamauka.org/employment


Teen CARE provides substance abuse prevention treatment services to youth and their families. Services are provided in community and school-based settings. Teen CARE’s prevention programs serve youth ages 10 – 19, as well as providing education and outreach to the general public. Teen CARE’s treatment programs provide services to youth ages 12 – 18.

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Full-time position
Job Responsibilities

  • Provide the core functions of substance abuse counseling including screening, intake, assessment, treatment planning, group and individual counseling, family counseling, case management, education, crisis counseling, discharge planning, continuing care treatment and relapse prevention.
  • Provide substance abuse prevention services including screening, brief intervention, and teaching a prevention curriculum in a group setting.
  • Develop and maintain a positive working relationship with referral sources including the school staff.
  • Participate in school and community events.
  • Create a safe and therapeutic environment for clients through the establishment of healthy norms and positive expectations for clients.

Job requirements

  • Must pass a background check and be able to work with children
  • Must have transportation, submit driver’s abstract, have a valid driver’s license, and required insurance coverage to transport clients and to travel between sites.
  • Position is generally daytime hours, but will also include some evening work and weekends
  • Ability to work with a various populations, flexible, and positive
  • Experience with adolescents and/or substance abuse
  • Computer skills such as familiarity with MS office programs and internet required.
  • CSAC/CPS or Master’s Degree preferred, but not required

Email resume and cover letter to:
–  hr@hinamauka.org
–  Indicate the position you are applying for in your cover letter
–  In the email subject heading list “Teen CARE position”


Hina Mauka’s adult substance abuse treatment programs offer Intensive Outpatient Services, Day Treatment, Residential Treatment, and Case Management. Our team of physicians, nurses and counselors work in collaboration with our clients to help them imagine and create a life free of addictions and the hardships that accompany them.

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Hina Mauka has per diem openings for Substance Abuse Counselors at our Kaneohe, Waipahu  and WCCC locations, in a per diem capacity. Candidate must have team-oriented practices and experience working with the Mental Health and substance abuse populations. Master’s degree and/or CSAC preferred.

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Hina Mauka has per diem openings for a cook for its residential facility in Kaneohe.  Excellent benefits, free parking.  Must have prior experience, preferably in healthcare/institutional setting.

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Purpose of the position

Treatment Associates are the front line staff that deal directly with our clients. Treatment Associates monitors client activities during non-structured program hours and is responsible for the security and physical conditions of the living environment, and for the safety and well-being of the residential clients. They are able to protect confidentiality of clients and client records in accordance with all applicable federal regulations. Treatment Associates are expected to participate in job activities with a solution focused attitude that demonstrates respect and positive engagement.

Essential Functions

  1. Serves as the on duty staff member during non-structured program hours.
  2. Responsible for managing crisis and other emergencies in the facility and consulting/notifying appropriate program staff.
  3. Responsible for the fire and safety watch, responding to any client problems and providing appropriate documentation according to companies policies and procedures.
  4. Provides support to clients during non-structured programming as needed.
  5. Interprets program handbook to clients. Maintains communication between clients and other staff.
  6. Maintains clients records, contributes to progress notes, and conducts chart audits.
  7. Escorts clients to 12 Step meetings, other program functions, and outside functions as needed.
  8. Coordinates and supervises client activities during non-structured program hours.
  9. Under the direction of the Medical Director, via R.N., monitors the condition of minor medical conditions. Consults with and reports to R.N. and/or Medical Director regarding client conditions and need for medical attention. Arranges for client transportation for emergency medical care.

Qualification Requirements

  1. One year experience in a substance abuse treatment setting or psychiatric treatment setting preferred.
  2. Eligible for certification in CPR and First Aid.
  3. Valid Hawaii State driver’s license and a current clean abstract.
  4. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed.
  5. Ability to respond calmly and efficiently to stressful situation with crisis management skills.
  6. Well organized and able to maintain accurate and concise records.
  7. Ability to be a team-player.


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The Assessment Coordinator carries out the Department of Human Services assessments in accordance with Hina Mauka policies and procedures.

Essential functions:

  1. Evaluates clients in the assessment process to determine each client’s need for treatment, level of motivation, and makes recommendation for the appropriate levels of care.
  2. Coordinates with the Contract Manager and the client’s DHS worker to summarize each substance abuse assessment and to formulate substance abuse education/treatment recommendations, if necessary.
  3. Types the assessment using Hina Mauka’s format and completes assessment within three (3) to five (5) working days. Faxes the assessment directly to the social worker and/or case manager.
  4. Refers clients under the SAAMS contract to the appropriate treatment modality.
  5. Collects and reports requested monthly data to the Contract Manager.
  6. Observes female urinalysis testing for each female appointment and when needed to assist the DHS One Time Only testing on a emergency basis only.

The candidate must have Certification as a Substance Abuse Counselor or Master’s degree in social work, [psychology, or related filed, and minimum of two (2) years’ experience in the substance abuse field, preferable with clients with coexisting mental health and/or medical conditions, following completion of certification or Master’s degree. Knowledge of DSM-V and ASAM preferred but not required.

This is an exciting opportunity to work in a fast paced and challenging environment. Hina Mauka brings hope, compassion, and care through prevention, treatment, and recovery oriented services to individuals, families, and communities affected by alcohol, or substance used disorders, co-occurring mental health issues and recovery challenges. Excellent benefits including PTO, 16 paid holidays, medical, dental, life insurance, free parking, and 403B.

If you are interested in applying for this position, please send your resume with a cover letter to hr@hinamauka.org with the title of the position you are applying for in the subject heading.

If you are interested in becoming part of our team, please send your resume with a cover letter to hr@hinamauka.org, with the title of the position you are applying for in the subject heading.

Hina Mauka
Attention: Human Resources
45-845 Po’okela Street
Kāne‘ohe, Hawai‘i 96744
Tel: (808) 236-2600
Fax: (808) 236-0495
Email: hr@hinamauka.org

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